Jessie Caruso has been working in healthcare and the related space for more than thirty years. She worked for McLean Hospital as a pharmacy manager in the 1990s before going to work in academia as a program manager at University of California, Irvine and at Boston University for seventeen years. In 2015, she returned to McLean Hospital as an administrative manager, where she has been ever since. She also owns and operates a consulting firm for private medical practices. She prides herself on her kindness, efficiency and knowledge on how to navigate healthcare. She has four kids, two of whom happen to be cats, and her interests include modifying cars, animal rescue, not getting enough sleep and gardening.